Product maintenance and service level agreements
Technological debt
If the availability of the service is business-critical,
its operation and performance must be monitored 24 hours a day, and repairs and workarounds must be implemented fast. This is facilitated by the SLA.
Your technological product requires regular maintenance and software updates. Otherwise, you risk crashes and cyberattacks, thereby jeopardizing the security of personal and sensitive data.
Delivery success stories
We take care of completed projects, especially at their most important stage – during operation, when their availability is crucial for the client.
Delivery services
The longest phase of the software life cycle begins with its launch. We provide DevOps (operations) and server management services to ensure system security and client support, including during production operations.
Maintenance services
To maximise online product life, we perform services: regular updates, threat monitoring, dependency audits, checking backups and several other areas of the app.
Service Level Agreement (SLA)
For critical systems, we provide a team that monitors their operation, and we solve problems as soon as they arise. Our quick response time is crucial for the services which your business profits rely on.
Configuration and publication
We advise on the best configuration of the server environment (e.g. cloud) and set the optimal parameters for the services used so that your product is always available. We also carry out the publication process for new software versions.
Data migration
Manually transferring data from the old site to the new one can be a difficult or impossible task. We create scripts that automate these tasks, and we advise the best solutions.
